Clothing Shop Online Reviews

Based on 41 customer reviews and online research, clothingshoponline.com has a consumer rating of 3.2 out of 5 stars, indicating that most customers are generally satisfied with Clothing Shop Online.

3.2 / 5.0

41 Reviews

5 Stars(20)

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4 Stars(2)

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3 Stars(1)

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2 Stars(1)

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1 Star(17)

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How would you rate Clothing Shop Online?

Top Reviews

Mike Ray
Posted on 03/14/2021

My payment method wasn't processing (probably because my bank was checking out this review site before I did and wanted to save me from a headache). Finally my third order was "pending" on my debit card so i thought it might go through.
They acted like they had shipped my order (while the payment was still pending, supposedly) and kept assuring me that it had been shipped even though they provided no tracking number. The customer service person, Sergio, claimed that he personally went to the warehouse and assured it had been shipped out and he would reach out as soon as he had a tracking number for me (eye roll)
It was never shipped. The payment didnt process and my bank told me the time had expired on the pending transaction and that the seller did not collect payment. And so I emailed him again to ask "y'all sure you shipped that order?" (which was over 1k worth of sweatshirts) and Sergio was like "whoops no, sorry. Your transaction has been canceled because the payment could not be accepted". MMMMOKAY? Y'all alright? That was the single most frustrating transaction of email customer support ive ever received. Just a bunch of lies and back-and-forth from them. Finally after over a week I am set free to spend my money elsewhere. Something really weird is going on with this company. Dont buy anything from their site.

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Guest
Posted on 02/28/2021

Great selection of premium quality products at competitive rates, reasonable shipping costs and incredibly fast turn around. I got the hat I ordered in standard post 11am the day after I ordered it; and I ordered in the afternoon. I legitimately had to stop and think how much time had passed because I thought I missed a day of my life.

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Customer Reviews (41)

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Darrell Ferguson
Posted on 04/25/2021
Wonderful

Great prices, no minimums, delivered early, and exactly what I wanted.

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Reply
Jamie Byrd
Posted on 04/09/2021
Multi-Color Spiral Tie-Dyed T-Shirt - Dyenomite

I really love the shirt I bought and at a great price!

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Bessie Gonzales
Posted on 03/26/2021
Navy Hoodie

Thank you so much. I love the hoodie, and everything else I have gotten from you. The shirts and they hoodie are so comfortable. Again thank you so much.

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Mike Ray
Posted on 03/14/2021
IF I COULD PUT ZERO STARS I WOULD

My payment method wasn't processing (probably because my bank was checking out this review site before I did and wanted to save me from a headache). Finally my third order was "pending" on my debit card so i thought it might go through.
They acted like they had shipped my order (while the payment was still pending, supposedly) and kept assuring me that it had been shipped even though they provided no tracking number. The customer service person, Sergio, claimed that he personally went to the warehouse and assured it had been shipped out and he would reach out as soon as he had a tracking number for me (eye roll)
It was never shipped. The payment didnt process and my bank told me the time had expired on the pending transaction and that the seller did not collect payment. And so I emailed him again to ask "y'all sure you shipped that order?" (which was over 1k worth of sweatshirts) and Sergio was like "whoops no, sorry. Your transaction has been canceled because the payment could not be accepted". MMMMOKAY? Y'all alright? That was the single most frustrating transaction of email customer support ive ever received. Just a bunch of lies and back-and-forth from them. Finally after over a week I am set free to spend my money elsewhere. Something really weird is going on with this company. Dont buy anything from their site.

9
Reply
Guest
Posted on 02/28/2021
Made me question time and space

Great selection of premium quality products at competitive rates, reasonable shipping costs and incredibly fast turn around. I got the hat I ordered in standard post 11am the day after I ordered it; and I ordered in the afternoon. I legitimately had to stop and think how much time had passed because I thought I missed a day of my life.

9
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Marilyn Carpenter
Posted on 02/27/2021
This company sucks

This company sucks! Don't waste your time with them! It has been four-five months now that I ordered some shirts and they have not arrived. it has been three months since I have been trying to get my money back and yet to see anything come through. I have tried to call them but no one answers, the automated system references you to email them but they will never respond to you. The only time I have gotten a response is when I write a review that is never published on their website and most of the time the response is "We sincerely apologize for the delay on the refund. Our management team is provided all valid feedback to analyze to further improve our services/policies. We will make sure to provide them your feedback for further evaluation." which they never follow up on. I don't understand what is so hard about responding to your customers. Don't waste your time with this company!! buy from someone else!

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Louis Butler
Posted on 02/25/2021
Spend your money somewhere else!

First issue was the order took many months to fulfill. Then, once i received the order, it was not the shirt i ordered. Was supposed to be a long sleeve and instead, showed up as a 3/4 length even know the pictures on their website show long sleeve. Now comes the real frustrating part, their customer service sucks! I have been getting the same email response (which looks to be automated) saying i can get a 15% on my next order. Still trying to get someone from the company to step up and make this right but my hopes are diminishing. Do yourself a favor and stay away from this company!

4
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Martin Howard
Posted on 02/09/2021
Dissatisfied

I dont recommend buying from this site. You can't ever get through to talk to anyone in customer service. I have been waiting to receive my refund from 3 shirts that I returned and MONTHS later still have not got my refund. I have emailed them numerous times and got one response but no follow through. Very dissatisfied.

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Manuel Berry
Posted on 01/11/2021
No reply from customer services

I was charged for merchandise I never received
I was never given a order #
Customer services will not respond to my inquires
I have filed a complaint with the BBB

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Guest
Posted on 01/02/2021
Dishonest vendor

Scrolled website for product of interest. Placed items in cart to review shipping charges, but did not place order. A week later, an order was placed for different products. TWO weeks later received a credit card charge for items placed in cart but not ordered or received. Company claims to understand mistake but will not issue credit. Disputed amount with credit card and advised them charge was fraudulent.

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Tyrone Lee
Posted on 12/14/2020
Unable to return item

The item was great but the size chart they give is way off. I ordered a medium using the chart and it was way too big. Wanted an exchange but all I get is an automated email reply saying they will get back with me, which never happens. Walmart gave a me ticket to start return but it is so small you need a magnified glass to read it. Will see if Fed Ex can help get it sent back. CRAZY! All I want now is my money back cause if the small won't fit I will have to do this again.

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Tristan Harvey
Posted on 12/12/2020
I'd never heard of this company before…

I'd never heard of this company before but stumbled across them and read the reviews. Decided to use them and I wasn't disappointed. Fantastic prices and super fast delivery.
I'm over the moon to have found a company like this and will be using again and again x

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Clothing Shop Online Questions & Answers

Arron Graham

Posted on 08/05/2020

Helpful

Jiffy shirts, All Day Shirts, Wordans, all are priced the same and ship fast.

Savannah Watts

Posted on 11/02/2020

1

SCAM. Total scam. Shipment not found. Customer service phone number and Live online customer service not connected.

Luis Nelson

Posted on 07/06/2021

Helpful

IT IS A SCAM. They took my money and will not send me my order. I have asked for a refund about 7 or 8 times and they won't give me a refund either. It's been a month. WTF.

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